Small business and sales go hand in hand. Indeed, it is impossible to be a small business owner without learning a thing or two about sales in the process. But that said, it doesn’t always follow that making sales comes easy, because for some people it most certainly does not. The good news is that sales is one of those things that, even if it doesn’t come naturally, can be learned with a bit of effort. This is especially true for those all-important presentations. Small business folks...

About four years ago, needing to redo my own website, I put out an RFP and received proposals from a lot of designers. I eventually settled upon the one guy whom I liked best and he recommended that we build the site using an underlying architecture, the Content Management System (CMS), with something called Drupal. I learned at that point that there are no shortages of CMS systems available, all of which are designed to, essentially, allow you to easily update your website. For reasons too...