The dirty little secret about entrepreneurship is that most people who start a business had no idea what they were doing when they began – myself included. Oh sure, they may have read some books and articles, gone to seminars, or maybe have even written a business plan. But actually knowing what to expect, what slings and arrows would come their way – no. The good news about that, as one intrepid entrepreneur once told me, is that you don’t know what you don’t know. That is – you don’t know...