Re: Servicemagic

intechspecial — Fri, 11 Apr 2008 23:19:38 GMT

I am actually a past client of Servicemagic.

I had a terrible experience with them.

A few things you must understand BEFORE you start using them:

They are a lead generating service, and 100% of the leads I recieved were not good leads. (Most were not even interested in having the work done, invalid number, online prank, etc).

They charge for every lead they give you, and although they do offer a replacement fee for some leads, it is like pulling tooth and nail to get a reimbursement.

The consumers that sign up are not charged to sign up, and I am not sure how much of a background check ServiceMagic.com does on them. Since they are not charged, they might not even value the service they are receiving, and I have found some leads to be fictitous.

The only service call I came close to making was from a gentleman who lived 2 hours away. He wanted me to come out and give him a quote on work to be done. His description of work was not something I could give an onsite quote. I worked with the gentleman, spent hours on the phone, mass emails, free support, etc, etc. He finally made a decision, and his decision was that he would wait for a couple more years before he would have the work done, and that he was really just fishing for pricing. ServiceMagic of course stated this was a valid lead, and I was not reimbursed.

Several months later, and after losing hundreds upon hundreds of dollars, I closed my account, disatisfied. ServiceMagic responded to me again, with a smooth talking sales agent trying to get me to stay, but ignored the issues I was having with the system.

Your experience might be better then mine, but I would not reccomend them to anyone, including my competitors.

Re: Servicemagic

LUCKIEST — Fri, 11 Apr 2008 21:54:06 GMT

Thanks Lighthouse, I thought I remembered the question once before
LUCKIEST

Re: Servicemagic

Lighthouse24 — Fri, 11 Apr 2008 21:42:31 GMT

Welcome to the community. I provided comments on ServiceMagic in another thread (as did a few other members). Here is the link:

http://smallbusinessonlinecommunity.banko
famerica.com/thread.jspa?messageID=20253

If you have specific questions beyond that, I'll be glad to respond. Hope this helps.

Servicemagic

freefire — Fri, 11 Apr 2008 21:30:11 GMT

I got a call from a firm called servicemagic, they were wanting me to advertise through them. Does anyone know anything about this company?

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