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    <title>Home: Message List - How to Say Thank You for a Referral</title>
    <link>http://smallbusinessonlinecommunity.bankofamerica.com/community/forum/shoptalk?view=discussions</link>
    <description>Most recent forum messages</description>
    <language>en</language>
    <pubDate>Sat, 04 Jul 2009 09:27:11 GMT</pubDate>
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    <dc:date>2009-07-04T09:27:11Z</dc:date>
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    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=75672&amp;amp;tstart=0#75672</link>
      <description>thanks&lt;br /&gt;
www.sagarinfotech .com</description>
      <pubDate>Sat, 04 Jul 2009 09:27:11 GMT</pubDate>
      <author>jkatwal</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=75672&amp;amp;tstart=0#75672</guid>
      <dc:date>2009-07-04T09:27:11Z</dc:date>
      <clearspace:dateToText>Jul 4, 2009 5:27 AM</clearspace:dateToText>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=75664&amp;amp;tstart=0#75664</link>
      <description>Do a little homework.  Find what she likes.  Surprise her.&lt;br /&gt;
&lt;br /&gt;
Be On-Purpose!&lt;br /&gt;
&lt;br /&gt;
Kevin</description>
      <pubDate>Sat, 04 Jul 2009 03:18:13 GMT</pubDate>
      <author>onpurpose</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=75664&amp;amp;tstart=0#75664</guid>
      <dc:date>2009-07-04T03:18:13Z</dc:date>
      <clearspace:dateToText>Jul 3, 2009 11:18 PM</clearspace:dateToText>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=73288&amp;amp;tstart=0#73288</link>
      <description>Hi!&lt;br /&gt;
&lt;br /&gt;
We always send a box of Godiva chocolate for referrals.  Our clients are HAPPY to refer us!</description>
      <pubDate>Mon, 08 Jun 2009 18:17:31 GMT</pubDate>
      <author>growbabygrow</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=73288&amp;amp;tstart=0#73288</guid>
      <dc:date>2009-06-08T18:17:31Z</dc:date>
      <clearspace:dateToText>Jun 8, 2009 2:17 PM</clearspace:dateToText>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=72067&amp;amp;tstart=0#72067</link>
      <description>Nothing like referral business...  You were not specific on weather this was from an internal source (employee or consultant) or weather it was from an outside source.  If this was from an outside source I would strongly advise staying away from cash.  You can give her a monetary amount without it being cash.  I would recomend depending on your relationship with the person flowers, tickets to a show, or your restaurant gift certificate idea was great along as you send her and her guest to some where you think they would not go often.  There is a fine line between compensation and gift giving and it sounds like in this case you want to give a gift and not compensate the person for their work.  &lt;br /&gt;
&lt;br /&gt;
Congratulations on your big deal and a gift will definitely keep your company in her mind the next time she is in the position to refer your type of product or service.</description>
      <pubDate>Thu, 28 May 2009 20:36:42 GMT</pubDate>
      <author>BldgCapital</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=72067&amp;amp;tstart=0#72067</guid>
      <dc:date>2009-05-28T20:36:42Z</dc:date>
      <clearspace:dateToText>May 28, 2009 4:36 PM</clearspace:dateToText>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=72020&amp;amp;tstart=0#72020</link>
      <description>I concur with CEO space.  When in a business environment, keep it business-like.  Flowers may or may not&lt;br /&gt;
have connotations other than business--depending on the person and particular situation of course.&lt;br /&gt;
&lt;br /&gt;
Starbucks and restaurant gift cards can be useful and appropriate, BUT you have to know the person--some &lt;br /&gt;
people don't like Starbucks, Chilis, Appleby's or whatever.  Who wants a gift to a place they don't like?&lt;br /&gt;
&lt;br /&gt;
The BEST referral thank you is to return the favor and refer someone to the referrer--now you've made a REAL friend and business partner.  It should also be said that a sincere timely thank-you telehone call is always appropriate.  &lt;br /&gt;
&lt;br /&gt;
Here's another thank-you idea I've had success with.  If you share a chamber of commerce or&lt;br /&gt;
leads group or some other organization membership with the referrer, a public thank you is usually very well received.&lt;br /&gt;
&lt;br /&gt;
AMSPCS</description>
      <pubDate>Thu, 28 May 2009 11:29:19 GMT</pubDate>
      <author>amspcs</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=72020&amp;amp;tstart=0#72020</guid>
      <dc:date>2009-05-28T11:29:19Z</dc:date>
      <clearspace:dateToText>May 28, 2009 7:29 AM</clearspace:dateToText>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=16138&amp;amp;tstart=0#16138</link>
      <description>&lt;br /&gt;
It seems sometimes we all never "have time" to do something for our customers who could be getting us our next referral or sale. I recently decided to make sure that every customer gets thanked. On a weekly basis, depending on jobs recently finished, I send company Thank You cards. I make sure I hand write the cards because it makes it more personal and shows aprreciation. Depending on the sale, I also send a Mobil gas gift cards, because everyone could go for some free gas. I got some nice responses from customers and I'm sure over time it'll pay off in future qualified leads.</description>
      <pubDate>Wed, 06 Feb 2008 20:26:28 GMT</pubDate>
      <author>Humble Pie</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=16138&amp;amp;tstart=0#16138</guid>
      <dc:date>2008-02-06T20:26:28Z</dc:date>
      <clearspace:dateToText>Feb 6, 2008 3:26 PM</clearspace:dateToText>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15548&amp;amp;tstart=0#15548</link>
      <description>Excellent DomainDiva, this is the way to go, gifts are more important than just money.&lt;br /&gt;
&lt;br /&gt;
Like we said: "l'argent ne fait pas le bonheur" "money don't buy you happiness" &lt;img class="jive-emoticon" border="0" src="http://smallbusinessonlinecommunity.bankofamerica.com/images/emoticons/wink.gif" alt=";-)" /&gt;</description>
      <pubDate>Fri, 01 Feb 2008 23:31:08 GMT</pubDate>
      <author>NatOnline</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15548&amp;amp;tstart=0#15548</guid>
      <dc:date>2008-02-01T23:31:08Z</dc:date>
      <clearspace:dateToText>Feb 1, 2008 6:31 PM</clearspace:dateToText>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15559&amp;amp;tstart=0#15559</link>
      <description>I needed visas for Indonesia. The young lady that helped us went far above the call of duty to get it done for us. I personally sent her flowers with a thank you note and an atta-girl. As a result...her bosses took notice of her work and she got a huge promotion...however she still handles all of our needs even though she is  no longer in her previous postion.</description>
      <pubDate>Fri, 01 Feb 2008 20:26:42 GMT</pubDate>
      <author>DomainDiva</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15559&amp;amp;tstart=0#15559</guid>
      <dc:date>2008-02-01T20:26:42Z</dc:date>
      <clearspace:dateToText>Feb 1, 2008 3:26 PM</clearspace:dateToText>
      <clearspace:replyCount>1</clearspace:replyCount>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15522&amp;amp;tstart=0#15522</link>
      <description>&lt;br /&gt;
When it is business related, I would want something of value in a business sense.&lt;br /&gt;
&lt;br /&gt;
I would want a credit on account or something of value for the business and just a thank you note OR&lt;br /&gt;
&lt;br /&gt;
If I referred someone to you and I am not a client also, I want cash or cash equivalent (visa cash card).&lt;br /&gt;
&lt;br /&gt;
I would NOT want flowers or a certificate to a restaurant as I might not like the same restaurants you do.&lt;br /&gt;
&lt;br /&gt;
As a matter of fact, if a business person sent me flowers for a referral I would think, &lt;br /&gt;
"what the heck is this???"&lt;br /&gt;
&lt;br /&gt;
Kathy&lt;br /&gt;
&lt;p /&gt;
&lt;p /&gt;</description>
      <pubDate>Fri, 01 Feb 2008 18:28:38 GMT</pubDate>
      <author>CEO Space</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15522&amp;amp;tstart=0#15522</guid>
      <dc:date>2008-02-01T18:28:38Z</dc:date>
      <clearspace:dateToText>Feb 1, 2008 1:28 PM</clearspace:dateToText>
      <clearspace:replyCount>2</clearspace:replyCount>
    </item>
    <item>
      <title>Re: How to Say Thank You for a Referral</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15536&amp;amp;tstart=0#15536</link>
      <description>Hello Buffalo.  I agree with DomainDiva with flowers.  Not just any flower arrangement but put some thought into the arrangement.  Make sure that you give the florist who will deliver, a hand written thank you card to accompany the flowers.  Pay attention to the details and the client will keep the referrals coming.</description>
      <pubDate>Fri, 01 Feb 2008 17:52:48 GMT</pubDate>
      <author>Y Golf</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/thread.jspa?messageID=15536&amp;amp;tstart=0#15536</guid>
      <dc:date>2008-02-01T17:52:48Z</dc:date>
      <clearspace:dateToText>Feb 1, 2008 12:52 PM</clearspace:dateToText>
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