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    <title>Clearspace Recent Blog Comments Syndication Feed</title>
    <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs</link>
    <description>A syndication feed of new blog post comments on this system.</description>
    <pubDate>Sun, 28 Jun 2009 12:23:53 GMT</pubDate>
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    <dc:date>2009-06-28T12:23:53Z</dc:date>
    <item>
      <title>RE: Keeping It Real</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/startingABusiness/2009/06/05/keeping-it-real#comments-3231</link>
      <description>Excellent advice</description>
      <pubDate>Sun, 28 Jun 2009 12:23:53 GMT</pubDate>
      <author>alwinaw</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/startingABusiness/2009/06/05/keeping-it-real#comments-3231</guid>
      <dc:date>2009-06-28T12:23:53Z</dc:date>
    </item>
    <item>
      <title>RE: Travel Smart</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/ManagingEmployeesAndHR/2009/06/05/travel-smart#comments-3230</link>
      <description>Nothing new under the sun in this article. &lt;br /&gt;
&lt;br /&gt;
What IS new are accredited Travel Service Providers who work with business travelers to find the lowest Internet rates.  We use one and they have consistently cut our travel costs over 30% on average.  I'm willing to bet that within 2 years the majority of business travel will be booked through TSPs.</description>
      <pubDate>Sun, 28 Jun 2009 00:45:31 GMT</pubDate>
      <author>dcmarik</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/ManagingEmployeesAndHR/2009/06/05/travel-smart#comments-3230</guid>
      <dc:date>2009-06-28T00:45:31Z</dc:date>
    </item>
    <item>
      <title>RE: Travel Smart</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/ManagingEmployeesAndHR/2009/06/05/travel-smart#comments-3228</link>
      <description>This was ummm not so helpful. However, good writing. Clearly written from a advid travelers point of view with a decent budget. You should include helpful tips such as what sort of backpack and computer bag is best for traveling thru airports and multiple border entry stations. Another thing is it is best to keep your passport in a cover that hides the fact you're an American. From experience I can say that thanks to Bush the world hates Americans and would love to take it out on you when they are having a bad day. Other tips would be how to use VOIP services, phone forwarding, physical mail services, etc. Getting a local SIM Card in a foreign country and how to forward the USA numbers at the lowest cost, etc.&lt;br /&gt;
&lt;br /&gt;
If your getting paid to write articles you might of well write something with some substance.&lt;br /&gt;
&lt;br /&gt;
But in any case thanks for your effort.&lt;br /&gt;
&lt;br /&gt;
&lt;img class="jive-emoticon" border="0" src="http://smallbusinessonlinecommunity.bankofamerica.com/images/emoticons/happy.gif" alt=":-)" /&gt;</description>
      <pubDate>Fri, 26 Jun 2009 21:30:51 GMT</pubDate>
      <author>forestcall</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/ManagingEmployeesAndHR/2009/06/05/travel-smart#comments-3228</guid>
      <dc:date>2009-06-26T21:30:51Z</dc:date>
    </item>
    <item>
      <title>RE: Dealing with Customer Complaints</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/SalesAndMarketing/2009/06/03/dealing-with-customer-complaints#comments-3227</link>
      <description>I wish Bank of America practice what they preach! They don't LISTEN to the customer. They don't ADMIT TO ERRORS. They don't APOLOGIZE for mistakes (because they don't admit errors). The only SOLUTION is that Bank of America takes your money. There is not a FOLLOW UP because they don't care! Their errogance and no-care attitude leaves you speachless as to how a company can treat it's customers this way, yet still be in business.</description>
      <pubDate>Fri, 26 Jun 2009 17:45:38 GMT</pubDate>
      <author>johnnylee</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/SalesAndMarketing/2009/06/03/dealing-with-customer-complaints#comments-3227</guid>
      <dc:date>2009-06-26T17:45:38Z</dc:date>
    </item>
    <item>
      <title>RE: When Good Business Plans Go Bad</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/LegalAndInsurance/2009/06/05/when-good-business-plans-go-bad#comments-3225</link>
      <description>You have shared a great article there @ CommunityTeam. Indeed having a business plan is vital, in fact you simply cannot keep a successful business unless you put planning on top of your priorities. Business plan is equal to Pain and solution; product path; target markets; intellectual property; risk mitigation; and staffing plan.&lt;br /&gt;
&lt;br /&gt;
Focus is the key, of course, to building a business. I find that in the business model and business summary stage, keeping one’s focus can be tricky. Note that the areas of your business that are truly important are often not urgent. Sure, you’ll fight your share of fires, but are those fires ever urgent and important in the long term? If it’s someone else’s issue, toss it back. As for the not urgent and not important, well, that’s the stuff to delegate. Definitely.</description>
      <pubDate>Fri, 26 Jun 2009 01:21:17 GMT</pubDate>
      <author>mightyventure</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/LegalAndInsurance/2009/06/05/when-good-business-plans-go-bad#comments-3225</guid>
      <dc:date>2009-06-26T01:21:17Z</dc:date>
    </item>
    <item>
      <title>RE: What to keep in mind as you work in '09</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/Taxes/2009/03/03/what-to-keep-in-mind-as-you-work-in-09#comments-3236</link>
      <description>Very useful information.  Thanks.</description>
      <pubDate>Wed, 17 Jun 2009 17:40:02 GMT</pubDate>
      <author>Atlanta</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/Taxes/2009/03/03/what-to-keep-in-mind-as-you-work-in-09#comments-3236</guid>
      <dc:date>2009-06-17T17:40:02Z</dc:date>
    </item>
    <item>
      <title>RE: Off Season Training</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/SalesAndMarketing/2009/06/05/off-season-training#comments-3235</link>
      <description>Thanks for the really good 10 Tips. It's really profitable and easy to implement too.</description>
      <pubDate>Wed, 17 Jun 2009 09:23:00 GMT</pubDate>
      <author>application</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/SalesAndMarketing/2009/06/05/off-season-training#comments-3235</guid>
      <dc:date>2009-06-17T09:23:00Z</dc:date>
    </item>
    <item>
      <title>RE: Selling on the Web</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/InterneteCommerce/2007/10/31/selling-on-the-web#comments-3220</link>
      <description>I made a online shop a few days ago,with cheap price and not bad quality ,orders comes from time to time,i think it's good overview.&lt;br /&gt;
welcome to my shop by clicking this url &lt;a target="_blank" href="http://smallbusinessonlinecommunity.bankofamerica.com/interstitial-page.jspa?businessUrl=http%3A%2F%2Fwww.iwantbag.com&amp;referrerUrl=http%3A%2F%2Fsmallbusinessonlinecommunity.bankofamerica.com"&gt;http://www.iwantbag.com&lt;/a&gt; ,</description>
      <pubDate>Tue, 16 Jun 2009 15:49:14 GMT</pubDate>
      <author>jacckie</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/InterneteCommerce/2007/10/31/selling-on-the-web#comments-3220</guid>
      <dc:date>2009-06-16T15:49:14Z</dc:date>
    </item>
    <item>
      <title>RE: Accountant in a Box</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/AccountingAndBudgeting/2007/11/15/accountant-in-a-box#comments-3189</link>
      <description>To SBOCTeam:  For someone who has no idea how to do their own accounting or even where to begin, how easy are these softwares to use?  In particular, I am thinking of the needs of new entrepreneurs, especially young entrepreneurs, could they use a readily understand these products?</description>
      <pubDate>Mon, 08 Jun 2009 14:10:12 GMT</pubDate>
      <author>prestopink</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/AccountingAndBudgeting/2007/11/15/accountant-in-a-box#comments-3189</guid>
      <dc:date>2009-06-08T14:10:12Z</dc:date>
    </item>
    <item>
      <title>RE: Dealing with Customer Complaints</title>
      <link>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/SalesAndMarketing/2009/06/03/dealing-with-customer-complaints#comments-3188</link>
      <description>For my business, I try to assess each complaint I receive in a way that I truly understand how that client feels.  I believe firmly that it is absolutely important to humble yourself and realize that in some situations you can not begin fixing the problem, until, you have a thorough understanding of it.  I find that many companies go through their system protocol for each situation.  I simply disagree with that thought process, you can not have a system that addresses every type of complaint, especially in a service-based industry as my business.  Also, in the article, follow-up is extremely extremely important.  I say it twice because it adds that much impact to your approach to resolution.</description>
      <pubDate>Mon, 08 Jun 2009 14:04:42 GMT</pubDate>
      <author>prestopink</author>
      <guid>http://smallbusinessonlinecommunity.bankofamerica.com/blogs/SalesAndMarketing/2009/06/03/dealing-with-customer-complaints#comments-3188</guid>
      <dc:date>2009-06-08T14:04:42Z</dc:date>
    </item>
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