The latest management theories all support one basic conclusion: Happy customers come back.
By Chris Freeburn
It's a truism that keeping customers happy keeps customers coming back. But what are the best ways to maintain customer satisfaction, beyond providing the best product or service you can? How can small businesses maximize customer satisfaction and translate that into repeat business and good word of mouth?
According to John Tschohl, president of the...
Business Sales and Marketing Articles
- Viewed: 4,546 times
- Reviews: 8
Bank of America, N.A. Member FDIC. Equal Housing Lender
© Copyright 2010 Bank of America Corporation. All rights reserved.
Bank of America is not responsible for user posts and other user content appearing on this website and does not endorse or guarantee the perspectives, the advice, the users, the businesses, or the products or services sold by any users or businesses that appear on this website.