Sales and Marketing

RE: Keep the Customer Satisfied

marketingteam — Thu, 19 Jun 2008 09:57:11 GMT

Comment: Awesome write up you have on the truth about Customer Satisfection. We know that people buy from people. So anything that gives your business a human face, from making sure that someone always answers the phone within three rings to answering the call with a smile, can make choosing you an easy choice.

Anju
www.vcarecallcenter.com

RE: Keep the Customer Satisfied

UniqueArt — Wed, 07 Nov 2007 18:28:12 GMT

Customer service is number one. It can make a business or break a business.

RE: Keep the Customer Satisfied

faithsem — Fri, 19 Oct 2007 14:45:53 GMT

Awesome article...as a company of one this article helps me to build my business right from the ground up...and to keep it on track as I grow

RE: Keep the Customer Satisfied

tarheels — Wed, 10 Oct 2007 18:46:33 GMT

Very insightful article.

RE: Keep the Customer Satisfied

knktconsult — Tue, 02 Oct 2007 19:47:50 GMT

Good article.

RE: Keep the Customer Satisfied

BDS INC — Sun, 30 Sep 2007 00:33:05 GMT

Service is absolutely critical in my line of business but I will tell all of you business owners that while you should make every attempt to please the customer, sometimes customer can't be pleased and you have to let them go.

RE: Keep the Customer Satisfied

JavaJoe — Tue, 25 Sep 2007 19:46:36 GMT

Customer service is so critical! Great article.

RE: Keep the Customer Satisfied

akgold — Fri, 21 Sep 2007 16:41:46 GMT

What a great article. It's nicely written and it brings up a lot of good points. I know that we always talk about focusing on the customer, but this shows that there are many aspects to this. I think that CEM is the way of the future. Customers want an experience. If you are just selling a product, you are going to be in the world of commodities and users will find the cheapest price on the web. However, if you create an experience, this then becomes emotional and cusotmers are willing to pay more.