ArticlesSales and Marketing : June 03, 2009

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Dealing with Customer Complaints

Here are some tips on how to deal with unhappy customers and where to draw the line in resolving their problems

By Christopher Freeburn


Small business owners understand the necessity of attracting customers to their business. But keeping those customers happy and coming back means more than just offering good products and services at reasonable prices. It means properly dealing with the inevitable complaints from customers who have a problem with your company's pr...

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