ArticlesSales and Marketing: September 2007

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Time Management Solutions

Time Management Solutions

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Posted by: CommunityTeam, Sep 21, 2007

Need more time back in your day?
By Michaela Cavallaro

If so here are some simple steps you can take to save more time each day, be more efficient and concentrate more on the core of your business. You spend all your time putting out fires. When management is busy dealing with the crisis du jour, there's no time to figure out how to prevent the problems in the first place. Key employees burn out, and the business loses its way. Owners and managers who spend all their t...

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Keep the Customer Satisfied

Keep the Customer Satisfied

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Posted by: CommunityTeam, Sep 20, 2007

The latest management theories all support one basic conclusion: Happy customers come back.
By Chris Freeburn

It's a truism that keeping customers happy keeps customers coming back. But what are the best ways to maintain customer satisfaction, beyond providing the best product or service you can? How can small businesses maximize customer satisfaction and translate that into repeat business and good word of mouth?

According to John Tschohl, president of the...

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Giving Away The Store

Giving Away The Store

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Posted by: SBOCTeam, Sep 11, 2007

If your customers find your products or services antiquated, why don't you?
By Reed Richardson

Last fall, retail giant Wal-Mart announced it would end its 46-year-old layaway service for its customers. Once a popular way of buying big-ticket items, layaway was now costing Wal-Mart more than it was worth, tying up precious warehouse space for months while forcing stores to track small, often infrequent, payments. In addition, executive vice president for Wal-Mart store o...

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