ArticlesManaging Employees and HR: October 2007

Happy employees and satisfied customers are two of the invaluable benefits of an effective incentive and recognition program
By Chris Freeburn

Not long ago, an engineering and manufacturing company on the East Coast underwent the lengthy and complicated process of earning ISO certification. A team of nearly 50 employees from the company worked for more than eighteen months on the difficult project, often staying late and coming in on weekends. Finally, upon the successf...